Compassionate Domiciliary Care
At Annette @ Birchhouse Care, I specialize in providing personalised domiciliary care and premium concierge services designed to meet the unique needs of every client. By focusing on tailored, high-standard support, I ensure you or your loved one can continue living safely, comfortably, and independently at home.
About Annette @ Birchhouse Care
Providing the highest standard of in-home support through personalised concierge care, dedicated entirely to enhancing your quality of life.
Yesterday
Prior to moving to the UK in 2008, I enjoyed a successful, high-level career in corporate banking. While I initially thrived on the prestige and structure of the corporate world, looking back at my journey today reveals that every step was preparing me for my true calling in specialist care.
My professional background provides a unique blend of skills: my early career built a robust foundation in business strategy, my years in the UK established a deep understanding of local care sector regulations, and my personal experiences developed a mature, steadfast compassion.
Having worked my way up from a bank teller to the equivalent of an Associate Director, I possess extensive experience overseeing large budgets and managing multi-site teams. This operational precision is balanced by a lifelong commitment to philanthropy. I have proudly supported organizations like the March of Dimes and Memorial Blood Centres, and was deeply honoured to be named '2008 Mentor of the Year' for my work with Women Achieving New Directions (WAND), an organization empowering single mothers toward personal and economic success.
Today
My professional path into care was born out of deep personal devotion. In 2017, I became the primary caregiver for my husband, Mark. Shortly after, I took an administrative role in the office of a small local care provider, a position that eventually led me to become the primary caregiver for my husband’s aunt, Auntie Shirley.
Managing Auntie Shirley’s care inspired me to formalise my hands-on experience with professional qualifications through the London College of Professional Studies. In February 2022, I earned my Level 3 Foundation Diploma in Health and Social Care, an OTHM qualification regulated by Ofqual to meet strict national occupational standards. Committed to advancing my leadership skills, I continued my studies and completed my OTHM Level 5 Diploma in Health and Social Care Management in May 2022.
Following Auntie Shirley’s passing, I knew my future lay entirely within this industry. I set out to establish my own care company, but my plans were unexpectedly paused in 2024 when I received a cancer diagnosis. To focus fully on my recovery, I made the difficult but necessary decision to withdraw my Care Quality Commission (CQC) registration application and close the company. Now, having navigated that adversity, I am returning to the sector with a renewed sense of purpose, a sharp business mind, and standard-setting qualifications.
Tomorrow
In 2025, having received the all-clear and feeling stronger than ever, I chose to channel my experience into working independently. Under my new banner, Annette @ Birchhouse Care, I now offer dedicated personal assistant and specialist care services directly to individuals who wish to remain in the comfort of their own homes.
As a specialist dementia care provider, my focus is on delivering tailored, compassionate support. I am here to help people living with dementia stay safe, dignified, and independent in their familiar surroundings, providing a continuous line of care all the way through to the end of life.
Every care journey is unique and begins with a conversation. Together, we will assess your needs, discuss your personal preferences, and build a bespoke plan. Because dementia is a path of constant transition, your care will naturally evolve alongside you; as your needs change, so will the support I provide.
To ensure I am always delivering the highest standard of leadership in care, my future plans include advancing my qualifications even further with a Level 7 Diploma in Health and Social Care Management.
Let's navigate this journey together. I very much look forward to meeting you and your family.
Personalised Care Plans
My care plans are tailored specifically to meet your individual needs, ensuring you receive the absolute best support.
Qualified Caregiver
As a dedicated care professional, I believe that compassionate support must always be backed by exceptional training. To ensure my clients receive the safest, most effective care possible, I have formalised my hands-on caregiving experience with advanced qualifications from the London College of Professional Studies. [1]
I hold an Ofqual-regulated Level 3 Foundation Diploma in Health and Social Care, alongside a Level 5 Diploma in Health and Social Care Management. These certifications mean my services meet strict national occupational standards, giving you total peace of mind that your loved one is in expert hands.
Holistic Support
My focus is always on the overall well-being of the individual, delivered through a deeply personalised, person-centred approach. Because dementia affects everyone, I am dedicated to supporting and looking after the entire family. For your peace of mind, full professional references are readily available.
Concierge Services
I provide bespoke in-home support designed just for you, helping with daily tasks to enhance your overall quality of life. Because no two days are the same, my care flexibly evolves as your needs change.
